Core banking is the central processing unit of a bank. Banks, with the help of software vendors, have found the opportunity to leverage multiple channels in order to deliver products and facilitate transactions. What was once a system heavily reliant on paper-based operations has now been revolutionized by digital alternatives, bringing with it [...]
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Posted on February 21st, 2012
Posted on February 15th, 2012
Financial services providers operating in the Netherlands including but not limited to investment firms licensed in accordance with the Markets in Financial Instruments Directive (2004/39/EC, the “MiFID”), should take note of recent developments concerning the regulation of inducements, ie fees, commissions or promotional gifts. The inducement rules are intended to prevent inducements being [...] Posted on February 12th, 2012
Considerable regulatory and cost pressures are forcing private banks to adopt new business models and clearly distinguish between their client segments. This is according to the latest international private banking study conducted by KPMG and the University of St. Gallen. A clear vision over client and service development is central to sustained [...] Posted on December 1st, 2011
Highlights: Switzerland’s new withholding tax agreements with Germany and the UK will further accelerate its transition to “white money” (taxed money) private banking. Posted on August 30th, 2011
One way in which a bank can remain competitive in the market is by offering exceptional service to its customers. However, this paradigm goes beyond merely satisfying customers by meeting their expectations, and extends into the realm of delighting customers by exceeding their expectations and pleasantly surprising them. This study outlines the [...] 5 pages
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